people walking on pedestrian lane during daytime

Discover New York City Visitor Information Centers

New York City, often dubbed as “The Big Apple,” stands as a beacon of culture, diversity, and limitless exploration. Navigating its bustling streets and myriad attractions can be exhilarating yet daunting for first-time visitors. Fortunately, the city boasts a network of Visitor Information Centers (VICs) strategically located across its five boroughs, serving as invaluable hubs for tourists seeking guidance, recommendations, and essential information to make the most of their NYC experience.


What to Expect at Visitor Information Centers in NYC

NYC’s Visitor Information Centers are more than just information desks; they’re gateways to the city’s vibrant tapestry of experiences. Here, travelers can expect a wealth of resources and assistance tailored to their specific needs. From expert guidance on must-see attractions to insider tips on navigating public transportation, these centers are dedicated to ensuring visitors have a seamless and memorable stay in the city.

Services Offered at Visitor Information Center

  • Personalized Assistance: Knowledgeable staff members are on hand to provide personalized recommendations based on visitors’ interests, budget, and timeframe. Whether you’re a history buff, food enthusiast, or art aficionado, these experts will help curate an itinerary that caters to your preferences.
  • Maps and Guides: NYC’s intricate layout can be overwhelming, but VICs offer a plethora of maps, brochures, and guidebooks to help visitors navigate the city with ease. From subway maps to neighborhood guides, these resources are indispensable tools for exploring New York’s diverse neighborhoods and landmarks. You can also download free NYC maps and guides before you go by clicking here.
  • Multilingual Support: In a city as culturally diverse as New York, language barriers are not uncommon. Many Visitor Information Centers offer multilingual assistance, with staff proficient in languages ranging from Spanish and Mandarin to French and German, ensuring all visitors feel welcome and understood.
  • Accessibility Resources: NYC prides itself on being an inclusive destination for all travelers. VICs provide information on accessible attractions, transportation options, and accommodations for visitors with disabilities, ensuring everyone can fully enjoy their time in the city.

NYC Visitor Information Center Locations

Visitor Information Centers are strategically situated across New York City, with prominent locations in high-traffic areas such as Times Square, Central Park, and Battery Park. Additionally, satellite kiosks can be found at key transportation hubs like Grand Central Terminal and Penn Station, making them easily accessible to visitors arriving by train, bus, or subway.

NYC Airport Visitor Information Centers

  • LaGuardia Airport (Apple Aides Center): West/East Corridor, Departure Level
  • JFK International Airport (New York Tourism Kiosk): International Arrivals Building Lobby
  • Newark International Airport (Travelers Aid): Terminal B

Uptown Visitor Information Centers

  • Harlem Visitors & Convention Association: 1 West 125th Street
  • Central Park Visitor Center (The Dairy): Near 65th St.
  • Bloomingdale’s International Visitors Center: Lexington Avenue at 59th Street

Midtown Visitor Information Centers

  • Times Square Info Center: 1560 Broadway btw 46th and 47th Sts
  • Manhattan Mall Info Booth: 6th Avenue & 33rd Street, 1st floor, Herald Square
  • 34th Street Partnership: 250 West 34th Street, Penn Station – South side of Amtrak Rotunda
  • Macy’s Visitor Info Center: 151 West 34th Street, Herald Square
  • Grand Central Partnership: 6 East 42nd Street, Grand Central Terminal, South Side Main Concourse

Downtown Visitor Information Centers

  • NYU Info Center: 50 West 4th Street at Greene Street
  • Travelers Aid/Victims Services: 2 Lafayette Street

Tips for Visitors to NYC

  • Plan Ahead: While spontaneity can be exciting, a bit of pre-planning can go a long way in maximizing your time in NYC. Research attractions and activities that pique your interest, and utilize VICs to fine-tune your itinerary.
  • Ask Questions: Don’t hesitate to approach the friendly staff at Visitor Information Centers with any questions or concerns you may have. They’re there to help and can offer valuable insights and recommendations.
  • Take Advantage of Resources: From free maps to valuable advice, make the most of the resources available at VICs to save time and enhance your experience during your visit.
  • Explore Beyond Manhattan: While Manhattan boasts iconic landmarks like Times Square and the Statue of Liberty, don’t overlook the unique neighborhoods and cultural gems waiting to be discovered in Brooklyn, Queens, the Bronx, and Staten Island.

NYC’s Visitor Information Centers serve as invaluable resources for tourists embarking on their Big Apple adventure. Whether you’re seeking guidance on sightseeing, dining recommendations, or assistance with travel logistics, these hubs are equipped to help you navigate the city with confidence and ease. So, next time you find yourself in New York City, be sure to stop by a VIC and let the journey begin!