The Port Authority Bus Terminal

Port Authority Bus Terminal – Midtown Manhattan: A Gateway to Adventure in the Bustling Heart of NYC

Embark on Your Next Voyage from the Vibrant Epicenter of Manhattan, Where Every Journey Begins with Boundless Possibilities

Address

625, 8th Avenue, New York, New York, 10109

Get Directions

Phone

Getting There

The Midtown Manhattan based Port Authority Bus Terminal is the central hub for bus travel to and from New York City. Located from 40 to 42 streets, between Eighth and Ninth avenues, the terminal is both the largest bus station in the nation and the busiest in the world.

Address

625, 8th Avenue, New York, New York, 10109

Get Directions

About Port Authority

The Port Authority Bus Terminal (PABT) is a major transportation hub located in Midtown Manhattan, New York City. It’s the largest and busiest bus terminal in the United States, serving both commuter buses and long-distance intercity buses. Here’s a complete guide to navigating and making the most of the Port Authority Bus Terminal:

Location and Layout
  • Address: The terminal is situated at 625 8th Avenue, between 40th and 42nd Streets, near Times Square.
  • Structure: The terminal spans multiple levels with different wings. It’s important to know which gate your bus is departing from or arriving at.
Services and Amenities
  • Ticketing: There are ticket counters and vending machines for various bus lines. It’s advisable to purchase tickets in advance during peak times.
  • Retail and Dining: The terminal has a range of retail shops, newsstands, and dining options, from fast food to sit-down restaurants.
  • Restrooms: Public restrooms are available but can be crowded during peak times.
  • Waiting Areas: There are seating areas near the gates, but they can fill up quickly during rush hours.
Transportation Services
  • Commuter Buses: PABT serves as a terminal for many New Jersey Transit bus lines, providing commuter service to points in New Jersey.
  • Intercity Buses: Major intercity bus lines, such as Greyhound, Trailways, and Peter Pan, operate from PABT, offering connections to cities across the U.S.
  • Subway Transit Connections: Direct underground passageways connect the terminal with NYC Transit subway A, C, E, N, Q, R, W, 1, 2, 3, and 7 trains, as well as the shuttle to Grand Central Terminal.
Safety and Security
  • Security Presence: The Port Authority Police oversee the security of the terminal. There’s a visible security presence, and surveillance cameras monitor certain areas.
  • Be Aware of Your Surroundings: The terminal can be crowded and hectic, especially during peak travel times. Keep an eye on your belongings and be cautious of your surroundings.

Port Authority Travel Tips

  • Plan Ahead: Check your bus schedule and gate information in advance. During peak hours, it’s wise to arrive at the terminal a bit early to account for lines and potential delays.
  • Peak Times: The terminal is busiest during the morning and evening rush hours on weekdays. If you’re traveling for leisure, off-peak times might offer a more relaxed experience.
  • Navigating the Terminal: Pay attention to signage, and don’t hesitate to ask for directions if needed. Information booths and terminal employees can assist.
  • Connectivity: If you need to connect to other forms of transportation (e.g., subway, city bus), familiarize yourself with the terminal’s layout and the nearby transit options.

While the Port Authority Bus Terminal can be overwhelming due to its size and the volume of passengers, it’s a vital part of New York City’s transportation infrastructure, providing critical connections both within and outside the metropolitan area. With some planning and awareness, you can navigate the terminal efficiently and make your journey more comfortable.

This central hub offers easy access to NYC and beyond, with convenient transportation links, dining choices, and shopping options, making it a practical and efficient stop for travelers exploring the city.

Frequently Asked Questions

Carrier Phone Number
Academy (201) 420-7000
Adirondack Trailways (800) 858-8555
Bonanza (Peter Pan) (888) 751-8800
C&J Bus Lines (603) 430-1100
Coach Company (800) 874-3377
Community (Coach USA) (800) 877-1888
Community Lines (201) 309-0006
Express Bus Service (Spanish Transportation) (973) 881-9133
Fullington Trailways (800) 858-8555
Greyhound (800) 231-2222
Lakeland (973) 366-0600
Martz Trailways (800) 233-8604
Megabus (877) 462-6342
Newark Airport Express (Coach USA) (866) 912-6224
New York Trailways (800) 858-8555
NJ TRANSIT (973) 275-5555
Peter Pan (800) 343-9999
Pine Hill Trailways (800) 858-8555
Rockland Coaches (CoachUSA) (201) 263-1254
ShortLine (Coach USA) (800) 631-8405
Stewart Airport Express (Megabus) (877) 462-6342
Suburban Transit (CoachUSA) (800) 222-0492
Trans-Bridge Lines (610) 868-6001

Stay connected and charged. The Midtown Bus Terminal offers free Wi-Fi access – provided by Boingo Wireless – for the first 30 minutes (“_Free PABusTerminal WiFi”). Wi-Fi customer service is available seven days a week, 24 hours a day. Call toll free 800 880-4117.

Free charging stations are available:

  • on the Lower Level in the South Wing
  • on Level 3 in the North Wing

MobileQube Kiosks are available:

  • in the Main Ticketing Plaza in the South Wing
  • on Level 2 in the South Wing
  • on the Main Level in the North Wing
  • on the Subway Level in the North Wing

Taxis can be hailed from 8th Avenue, between 41 and 42 streets.